Sunday, July 5, 2009

Dell Taiwan site within 10 days of making public indignation twice the price error

According to media reports, INSPIRON 7000 D300LT Battery 's Web site for 10 days in Taiwan Province of two marked the wrong price, Sundays cause the rights and interests of customers and consumer protection agencies dissatisfaction.

Dell marked the wrong price each other causing the ground floor of a large number of customers a single subscription, or even a large number of ordered products is extremely low prices. This caused a problem: Dell is the price announced by the sale of products to customers, to pay for their economic losses? Or declared null and void these orders?

Taiwan Province of the Consumer Foundation, the Secretary-General You Kai-hsiung said that this was unbelievable. Dell Inspiron Mini 9 Battery announced the price should be available for sale to customers, but the abolition of purchase orders for more than products. Consumer Protection Commission of Taiwan Province (hereinafter referred to as "CPC") that its investigation of the incident will require the relevant departments strictly enforce the laws and regulations sales network, the protection of consumer interests.

Sunday morning, "exposure" of the incident marked the wrong price on the Latitude E4300 notebook. Latitude E4300 black chassis price of 60,900 yuan for the NT (about 1845 U.S. dollars), red or blue chassis Latitude E4300 price of 18,588 yuan NT only. Taiwan media reported that the 10:40 in the morning before the price information to rectify the errors, Dell has received a number of orders.

This is also the Dell Taiwan site within 10 days of the second marked the wrong price. June 25, Dell's Web site in Taiwan Province of two liquid crystal displays only the price of normal price by about 10%. Dell received eight hours of 26,000 orders, order quantity of 14 million units. Dell CPC recommended order of only 1 monitor the performance of customers to order more than one display to provide appropriate customer discount. However, only Dell has agreed to provide each customer a value of NT 1,000 vouchers. Part of the prosecution is planning to Dell customers.

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